Privacy Policy

When you submit the contact form on our website, we collect the information you choose to provide:

• Name
• Email address
• Phone number
• Type of service you are interested in
• Postal code
• A description of your project

We also receive limited technical information about how the website is used, as described in “Website Analytics and Technical Information” below. If you call or text us, we receive your phone number and the content of your communication.

We use the information you provide to:

• Review and respond to your project request
• Contact you about appointments, estimates, scheduling, and project updates
• Provide and manage our residential construction and remodeling services
• Keep records related to customers, projects, and our business
• Understand how the website is used and improve it

The contact form asks for your consent to receive calls, text messages, and emails regarding your project request, appointments, estimates, scheduling, and project updates. We use this consent to communicate with you about your project.

Consent to receive these communications is not a condition of purchase. You may call us directly at (816) 490-7671 instead.

You can ask us at any time to stop non-essential communications by contacting us at the phone number below. To stop text messages, reply STOP to any message we send. Message and data rates may apply, depending on your mobile carrier and plan.

Our contact form is provided by GoHighLevel (also known as LeadConnector) and is embedded on our website. When you submit the form, your information is sent directly to GoHighLevel/LeadConnector, which we use to receive and manage project inquiries. Form submissions are not stored in this website’s own database.

To display and protect the form, it may load resources from LeadConnector/GoHighLevel, msgsndr.com, Google-hosted storage, and Cloudflare. The form uses Cloudflare Turnstile to help prevent spam and automated submissions.

These providers handle information according to their own privacy policies.

We use website analytics provided by Lovable, our website platform, to understand how visitors use the site. This analytics does not use cookies, does not store visitors’ IP addresses, and does not identify individual visitors.

It records information such as pages visited, the referring source, country, browser, operating system, device type, time on page, page performance, errors, and clicks on the page. Lovable collects this technical and analytics data for us. Lovable’s privacy policy explains how it handles that data on our behalf.

Our website uses Google Fonts to display text. When a page loads, your browser requests font files from Google’s servers, which receive standard technical information such as your IP address and browser details.

Our website itself does not set non-essential cookies.

The embedded contact form and its bot-protection service (LeadConnector/GoHighLevel and Cloudflare) may set technical cookies used for security and bot protection. The form’s embed helper also uses your browser’s local storage to operate the embedded form.

You can manage or clear cookies and local storage through your browser settings. Blocking them may affect how the contact form works.

Our website links to other websites, such as our social media profiles, our Google reviews, and product manufacturers. These are ordinary links; they do not receive the information you submit through our contact form. Once you leave our website, the other site’s own privacy practices apply.

We take reasonable steps to protect the information we receive. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.

We retain information as reasonably necessary for project, customer, and business purposes. Information may also be retained by our service providers according to their own policies.

Our website and services are intended for homeowners and are not directed to children under 13. We do not knowingly solicit personal information from children.

You may contact us to update or correct the information you have provided, or to change your communication preferences, including asking us to stop non-essential calls, texts, or emails.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

If you have questions about this Privacy Policy, please contact us:

Decker Service Professionals
Phone: (816) 490-7671
Website: https://deckerdecks.com